Privacy Policy for Messaging and Communication Opt-Ins
Effective Date: 01.01.2025
We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s Web site and governs data collection and usage. By using this website, you consent to the data practices described in this statement.
1. Introduction
2. Information We Collect
We may collect the following personal information from you:
– Full Name
– Phone Number
– Email Address
– Date of Birth – Communication Preferences
– Treatment History and Appointments
– Any other information voluntarily provided
Opt-In Processes
3.1 In-Person Opt-In
3.2 Online Form Opt-In
When filling out an online form on our website, you will be provided with a clear option to consent to receive communications from us. For example, you may see a checkbox with the following language:
“I consent to receive appointment confirmations, treatment updates, and promotional messages via email, SMS, WhatsApp, and voice calls. Msg & Data rates may apply.”
3.3 WhatsApp Opt-In
By initiating contact with us via WhatsApp or responding to our messages, you consent to receive further communications on this platform. You can opt out anytime by typing “STOP” in the chat.
3.4 Email and Email Marketing Opt-In
You may opt in to receive emails from us by subscribing through our website, completing a registration form, or agreeing verbally in person. All marketing emails will include an “unsubscribe” link that allows you to opt out at any time.
3.5 SMS Opt-In
You may subscribe to our SMS updates through online forms, in-person registration, or by texting a designated keyword (e.g., “JOIN”) to our provided number. A confirmation message will be sent upon subscription, which includes instructions on how to opt out by replying “STOP.”
3.6 Voice Call Opt-In
By providing your phone number during the registration or appointment booking process, you consent to receive voice calls from us regarding appointment confirmations, treatment updates, or other relevant information. If you prefer not to receive such calls, you can opt out by contacting us directly or notifying our staff during your visit.
3.7 Appointment Confirmations and Reminders
By providing your contact information during the appointment booking process, you consent to receive reminders and confirmations via SMS, email, WhatsApp, or voice calls, as applicable.
4. How We Use Your Information
We use the information you provide for the following purposes:
– To confirm, reschedule, or cancel appointments
– To send treatment updates and post-appointment follow-ups
– To share promotional offers and updates about our services
– To conduct patient satisfaction surveys
– To comply with legal or regulatory requirements
5. Data Sharing and Protection
We do not share your personal information with third parties for their own marketing purposes. We may share your data with trusted service providers to facilitate communication, such as email or SMS delivery services, under strict confidentiality agreements.
6. Your Rights
You have the right to:
– Access and review your personal data
– Correct any inaccurate or incomplete information
– Withdraw your consent for communication at any time
– Request deletion of your data, subject to legal obligations
7. How to Opt Out
– In-Person: Notify our staff during your next visit.
– Online Form: Adjust your preferences on our website or contact us directly.
– WhatsApp: Reply with “STOP” to end communications.
– Email: Click the “unsubscribe” link in any promotional email.
– SMS: Reply “STOP” to any SMS message.
– Voice Calls: Inform our staff or contact us directly to opt out of receiving voice calls.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The latest version will always be available on our website at
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your communication preferences, please contact us at:
Sonrisa Italiana
Email: [email protected]
Phone: +573205621563
Website: sonrisaitaliana.com